For players 21 and older

Responsible Gaming — Stay Safe, Set Limits

tp believes that betting and casino gaming should be purely for entertainment — not a source of financial pressure or emotional distress. On this page we explain how you can stay in control of your play.

For players 21 and older Self-exclusion available 24/7 support

What is responsible gaming and why does it matter?

Being responsible while betting or playing casino games means staying aware of your own limits and capacity. tp is an entertainment platform — ensuring that wins or losses have no negative impact on your family or daily life is our priority.

Many people see betting primarily as entertainment, but sometimes it can get out of control. There are therefore some key things to keep in mind before and while playing at tp. Our Terms and Conditions describe in detail how to use the platform and what responsibilities players have.

Most importantly: to open an account and play at tp, you must be 21 years of age or older. Underage users are strictly prohibited from creating an account or participating in any form of betting. If you believe someone underage you know is using this site, please notify our 24/7 live chat support immediately.

Betting is never a guaranteed source of income. Winning or losing in any game depends entirely on chance. Only play with an amount of money whose loss would not seriously affect your daily life.

Take control yourself

tp provides players with several tools to set their own gaming limits.

Deposit Limit

Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set, it cannot be increased before the designated period has passed.

Session Time Limit

Decide in advance how many hours you will play each day. When the session limit is reached, your account will automatically take a break for a set period.

Account Break

Temporarily suspend your account for a specific number of days. During this time, neither logging in nor betting will be possible.

Self-Exclusion

Use the self-exclusion feature for a long-term break. You can request your account to be closed for 6 months or permanently.

Betting History Review

View your deposit, withdrawal, and betting history from your account at any time. This is the simplest way to understand your spending pattern.

Direct Support

For any issue or concern, reach tp's 24/7 live chat or email support team in Bengali. We are always ready to help.

How to activate the tools?

  • Log in to tp and go to Account Settings.
  • Find the "Responsible Gaming" section.
  • Select the tool you want and set your limit.
  • If you have any difficulty, get help through our 24/7 live chat or email.

Warning signs to watch for

If one or more of the following apply to you or someone you know, it is time to seek help.

  • You are spending more than your set betting budget and cannot cut back.
  • You are repeatedly placing larger bets in an attempt to recover lost money ("chasing losses").
  • You are lying about or hiding your betting from family, friends, or at work.
  • You feel restless, irritable, or down when you are not betting.
  • You are using money meant for household expenses, loan repayments, or emergencies on betting.
  • Betting feels more important to you than work, studies, or personal relationships.
  • You have tried to stop or cut back on betting but have repeatedly failed.
  • You are experiencing noticeable changes in sleep, appetite, or physical health due to betting-related stress.

Where to get help?

Acknowledging a problem is a sign of strength. Asking for help is not giving up — it is the first step back to the right path.

Family and Trusted People

Talk to someone close to you. A family member or trusted friend can often provide emotional support more quickly than a professional. Share what you are feeling.

Professional Advice

Consult a mental health professional or behavioral therapist. Mental health services in Bangladesh are available at government hospitals and private counselling centres.

Remember, asking for help is not a weakness. To learn more about us and understand how tp operates as a safe platform, read our About Us page. We believe every player's experience should be a positive one.

For common questions and answers about responsible gaming, visit our FAQ page, where various topics are explained in plain language.

tp's Commitment

tp is not just a gaming platform — we want every member to play safely and with awareness. To that end, we ensure the following:

Age Verification

  • Age verification is mandatory during account registration.
  • Identity documents are requested in cases of doubt.
  • Accounts identified as belonging to underage users are closed immediately.

Monitoring Unusual Behavior

  • Unusual betting patterns are detected.
  • Players who may be at risk are proactively notified.
  • The support team reaches out directly when necessary.

Data Protection

  • Your personal and financial information is secured with SSL encryption.
  • Your data is never sold to third parties.
  • Read our Privacy Policy to learn more.

Positive Gaming Environment

  • Advertising does not target underage individuals.
  • Age requirements are clearly stated in all promotional messages.
  • Responsible gaming messages are displayed regularly.

Common FAQs

Frequently Asked Questions about Responsible Gaming

To participate in any form of betting or casino gaming at tp, you must be 21 years of age or older. Age is verified during account registration and identity documents may be requested if needed. Accounts belonging to underage users are closed immediately.

A self-exclusion cannot be cancelled before the set period has ended. This is intentional by design, to prevent decisions from being reversed in the heat of the moment. For permanent self-exclusion, the account cannot be reactivated.

No. Once a deposit limit is set, it cannot be increased before the required cooling-off period has passed. However, reducing the limit takes effect immediately at any time. This policy protects you from overspending.

No. Betting and casino gaming are purely for entertainment. The outcome of every game depends on chance, and no individual can consistently win over the long term. Never bet with the expectation of earning a living from it.

Start by speaking with empathy and listen without judgement. Encourage the person to seek professional help. If needed, you can contact tp's support team to raise concerns about that account. Advice from a mental health professional can also be effective in this situation.

Yes. Your account balance remains secure during an account break or self-exclusion. Withdrawal is possible once the break ends or after completing the required process. Contact our support team for more details.